E-BOOK: 46 BRANDS THAT LEVERAGE SOCIAL MEDIA ENGAGEMENT TO BUILD LOYALTY
Social media has become a driving force to help brands create conversations, engage consumers, and build meaningful relationships. However, many companies struggle with how to use the medium to extend their brands and engage consumers beyond a simple “like” or a follow. By integrating social media engagement into your loyalty initiatives, you can cultivate stronger customer relationships and keep consumers coming back to your brand over and over again.
In this e-book, you will learn:
- Why social media helps consumers emotionally connect with brands
- How to effectively use hashtags to drive loyalty and engagement
- How social media activities can amplify your multichannel loyalty program
- The ways online communities to draw consumers to engage with your brand