Recognized as one of the fastest growing companies in the U.S., speciality retailer Zumiez wanted to launch a retail loyalty program that offered its customers more than a traditional ‘points-for-purchases’ program. With revenues of almost $700 million, 500 retail stores, a booming e-commerce business, and a true “customer first” culture, Zumiez needed a partner that could provide a platform that would drive its business and provide customers with an unparalleled brand experience.
We power The Zumiez Stash, a multichannel loyalty program that allows customers to earn points for in-store and online purchases, numerous forms of engagement on the Zumiez website, and finally, brand specific social activity across leading social platforms including Facebook, Twitter, Instagram and Foursquare.
Through the platform, Zumiez offers members access to a unique suite of rewards including limited edition items, prized gear, autographed apparel, lifestyle based vacation packages and much more. It promotes the program across channels, through in-store signage, its online properties, social pages, branded emails, display, and search. In addition, the program has been integrated with a number of its leading partners including Amazon and others.