Multichannel Loyalty & Engagement platform
We offer a comprehensive, patented feature/functionality set including email, social, mobile and more – fully branded to each client’s look and feel.
Our strategy team has deep industry knowledge and will help you build a program to reach your company’s objectives. We have the expertise to construct a differentiated, all-inclusive customer engagement strategy to create incremental connectivity, transactions and revenue. While there is some strategic oversight on every account, we also offer full strategy support including:
- Program Design and Management
- Organizational Readiness
- Quantitative and qualitative client research
Our experienced team of dedicated professionals supports each client as little or as much as is needed to maintain, evolve and iterate a custom loyalty program. We offer additional program support options for clients who would prefer the CrowdTwist team to fully run and manage the day to day program responsibilities.
Rewards Sourcing and Fulfilment
CrowdTwist allows our clients the ease of managing rewards sourcing and fulfillment on their own or through an integration with their preferred rewards vendor. Alternatively, we can recommend a rewards and fulfillment partner per the client’s request.
ROI & Engagement Modeling
CrowdTwist’s ROI & engagement models enable clients to understand the value of spend & non-spend behavior and ensure financial viability over time. Additionally, we help partners determine the best approach for program monetization.
CrowdTwist offers in-house creative services including program branding and design, digital UX design, content development, and playbook/brand guidelines creation. We work closely with the client's agency of record or internal creative department to ensure consistency with branding guidelines.