Our Privacy Policy


Effective as of: January 1, 2014

CrowdTwist, Inc. (CrowdTwist) owns and operates certain websites that implement fan clubs, incentive programs, rewards programs and other loyalty programs (collectively Program) each of which is accessed from a website that is affiliated with a particular artist, publisher or other third party (Client) who is the focus of that Program. Each Program, together with the content, incentives and rewards programs, information sharing and other services available at that Program, are collectively referred to herein as the Service.

The following policy explains how CrowdTwist may collect, use and disseminate information obtained from Users of this Program and Service. Capitalized terms used herein without definition will have the same meanings as defined in the Terms of Service applicable to this Program.


Information Collected

When you visit the Program, web servers collect general information about your visit (such as, for example, traffic data like time, date and the address of the website from which you entered the Program), which is stored as anonymous, aggregate data. CrowdTwist also collects more specific information about you and your use of the Service (such as, for example, demographic data, profile data and frequency or duration of use). Collecting such data (Traffic Data) may entail the use of software programs, cookies, IP addresses or other numeric codes used to identify a computer.

At your election (“opt-in”), you may elect to subscribe or gain access to various services concerning products, services and forums that are available at the Program. When you do so, our registration process may require you to provide your name and zip code (or outside the US, city and country), username, password, legitimate (and working) electronic mail address and certain additional information (such as, for example, your preferred contact method and products and services of interest to you); in order to obtain certain aspects of the Service, you may also elect to provide access information related to your accounts at social networking sites (Social Networking Data), such as, for example, Twitter, Facebook, FourSquare and Instagram; and in order to obtain certain Services applicable to the Rewards Program, you may be required to provide mobile telephone account information (all of the foregoing collectively, Registration Data). By identifying yourself through a social networking account, CrowdTwist may obtain additional information about your corresponding profile (to the extent permitted by the terms, conditions and functions of that social networking site).

This Service includes functions that permit user generated content and other information of your own choosing (User Content) to be uploaded, displayed or transmitted, but you are not obligated to provide User Content. The applicable Terms of Service may restrict the nature of User Content that may be posted using the Service.

As used in this Privacy Policy, the term Analytics means non-personally identifiable data (including without limitation, analyses and statistics about User populations, trends and behaviors) that is derived from: Traffic Data; Registration Data (but only in aggregate or anonymous forms); Social Network Data (but only in aggregate or anonymous forms); and/or User Content.


Use of Information

CrowdTwist uses Traffic Data to help diagnose problems with its web servers, to administer the Program and to develop Analytics. Your IP address is not linked to personally identifiable information, but is used to gather Analytics.

CrowdTwist uses Registration Data to develop Analytics, to award Points for your activities related to the Client, to contact you with information about benefits or privileges available through the Program (including any Rewards Program), to respond to your inquiries for additional information, to provide additional information according to your preferences, to facilitate or process transactions related to the Program (including any Rewards Program) (and to deliver the benefits or privileges for which you may have redeemed your Points), and for CrowdTwist’s other business purposes. Sometimes Registration Data is used to send you information about products, services and forums that are available at the Client Site or other websites. At your election at any time (“opt-out”), you may choose to stop receiving future communications from CrowdTwist (see below).

CrowdTwist uses Social Network Data to develop Analytics and for the purpose of providing the Service (as it concerns the applicable Client and Program) to Member, and will not otherwise attempt to obtain information from (or post information using) such accounts. CrowdTwist collects, develops, analyzes, and uses Analytics to design and develop improvements and extensions of the Service, and to determine User populations, trends and behaviors, and to target advertising, promotions and offers via the Service to Users that fit particular profiles. CrowdTwist permits third parties to analyze and use Analytics for similar purposes.


Sharing of Information

Currently, CrowdTwist will not share personally identifiable information with any third party (other than the applicable Client) for commercial purposes that are not related to the Service. CrowdTwist may, however, disclose personally identifiable data if (1) reasonably necessary to perform the Service, (2) authorized by you, (3) permitted under this Privacy Policy or (4) CrowdTwist is required to do so by law or regulation, or in the good faith belief that such action is necessary (i) to conform or comply with any legal, regulatory, law enforcement or similar requirement or investigation, (ii) to protect or defend the rights or property of CrowdTwist or any other User or (iii) to enforce the Terms of Service or Other Agreement.

CrowdTwist may transfer Traffic Data, Registration Data (including personally identifiable information) and Analytics to any successor to all or substantially all of its business or assets that concerns the Service.

User Content is made generally available via the Service and, therefore, can be viewed and used by CrowdTwist, Clients and all other Users.


Security

Information collected by CrowdTwist is stored in operating environments that are not made generally available to the public. Unfortunately, no data transmission over the Internet or data storage can be guaranteed to be 100% secure. As a result, CrowdTwist cannot ensure the security of any information you provide, and you do so at your own risk. Once CrowdTwist receives your transmission, it will make reasonable efforts to ensure its security on CrowdTwist’s systems.


Third Party Sites

The Service may permit you to link to other websites on the Internet, and other websites may contain links to the Program. These other websites are not under CrowdTwist’s control. The privacy and security practices of websites linked to or from the Program are not covered by this Privacy Policy, and CrowdTwist is not responsible for the privacy or security practices or the content of such websites.


IP Addresses and Cookies

CrowdTwist uses your IP address to help diagnose problems with its web servers and administer the Program. Your IP address is used to help identify you and to gather demographic information and develop Analytics. IP addresses are also used to provide an audit trail regarding use of the Services.

“Cookies” are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. You may be able to set your web browser to refuse cookies, which in turn may affect your ability to access and use the Service.


OPT-OUT

You may elect to avoid future communications from CrowdTwist and terminate your registration to the Service by sending an email to opt-out@crowdtwist.com that includes your electronic mail address and specifies the Program and Client to which the termination applies; provided, CrowdTwist reserves the right to use your contact information to send you important information (such as, for example, information about changes to this Privacy Policy). Alternatively, you may click on the Opt-Out Button below.

Opt-Out

Non-U.S. Users

YOU EXPRESSLY CONSENT TO CROWDTWIST’S PROCESSING OF YOUR PERSONAL INFORMATION AND ALL OTHER INFORMATION COLLECTED ABOUT YOUR USE OF THE SERVICE IN ACCORDANCE WITH THIS PRIVACY POLICY. YOUR PERSONAL INFORMATION MAY BE COLLECTED, STORED, AND PROCESSED BY CROWDTWIST IN THE COUNTRY WHERE IT WAS COLLECTED AND IN THE UNITED STATES. UNITED STATES LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.

IF YOU REPRESENT AN ORGANIZATION, YOU WILL ENSURE THAT EACH MEMBER OF YOUR ORGANIZATION (INCLUDING EMPLOYEES AND CONTRACTORS) ABOUT WHOM PERSONAL INFORMATION MAY BE PROVIDED TO CROWDTWIST HAS GIVEN HIS OR HER EXPRESS CONSENT TO CROWDTWIST’S PROCESSING OF SUCH PERSONAL INFORMATION.


Children

Children under the age of 13 may not use the Service. We do not knowingly collect personal information from anyone under the age of 13, and no part of the Site or Service is intended or designed to attract anyone under the age of 13. If we become aware that a User under the age of 13 has submitted information to the Service, we will immediately delete such information, subject to and in compliance with applicable law.


Notice of Privacy Rights to California Residents

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the address below, Attention CrowdTwist California Privacy Rights Notice. Please allow 30 days for a response.


Changes

CrowdTwist reserves the right, at its sole discretion, to modify or replace this Privacy Policy, in whole or in part, at any time. CrowdTwist will use reasonable efforts to notify you of any material change at least 30 days in advance of the effective date of any change. Change notices may be communicated by postings at the Program or, in the case of Members, electronic mail. In any case, you should periodically check the Privacy Policy for changes. Continued use of the Service following such notice of any change to the Privacy Policy constitutes your acceptance of those changes. Information collected by the Service is subject to the Privacy Policy in effect at the time of use.

You may correct or otherwise change your Registration Data by contacting CrowdTwist, as provided below.


Contact

If you have any questions regarding this Privacy Policy or your dealings at this Program, please contact CrowdTwist at:
CrowdTwist, Inc.
110 East 23rd Street
7th Floor
New York, NY 10010 USA
Attn: Customer Support
Email: info@crowdtwist.com