Omni-channel Loyalty & 1st Party Data Solutions



Key Benefits


DRIVE HIGH VALUE BEHAVIORS

Encourage and reward consumers for engaging and exploring your brand across all online, offline, social, mobile and transactional channels

CONNECT CROSS CHANNEL DATA

Gain a deeper understanding of the path-to-purchase with an aggregated view of how each customer interacts with your brand across channels

ACQUIRE RICH 1ST PARTY DATA

Power CRM efforts with the most comprehensive view into each of your customers including implicit, explicit and 1st party data

POWER YOUR ACQUISITION EFFORTS

Use our advanced data and analytics tools to identify your existing customers’ unique characteristics and target new customers through look alike modeling

IMPROVE CUSTOMER RETENTION

Increase the depth & frequency of your customer engagement, purchase size, purchase frequency & more

IMPROVE YOUR MARKETING ROI

Easily measure & identify what combination of channels and content are most effective at driving new customer acquisition & retention


Addressing the specific needs of marketers across industries.

We provide the tools, technology & expertise to connect brands and consumers in deeper, more meaningful and more profitable ways.



Our Loyalty Solutions


Platform

CROWDTWIST COMPLETE

A fully customizable, white-label loyalty platform and analytics suite for marketers who want to launch, manage, optimize & maintain an omni-channel loyalty program

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CROWDTWIST ENHANCE

An easily integrated loyalty technology that allows brand’s to extend their existing spend based loyalty program to account for digital, social & mobile engagement

FEATURES & FUNCTIONALITY


CLOUD BASED SaaS PLATFORM


FULLY CUSTOMIZABLE


COMPLETE SUITE OF APIs


WIDGET & PLUG-IN LIBRARY


SOCIAL LOGIN REGISTRATION


CROSS-CHANNEL POINTS ENGINE


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REAL-TIME ANTI-GAMING ENGINE


REAL-TIME, CROSS-CHANNEL INSIGHTS


UNLOCK ACTIVITIES & REWARDS


RESPONSIVELY DESIGNED


ANALYTICS & REPORTING



We’re completely invested in our Clients.

From program design to technical integration, calculating a unique points economy and more, everything we do is focused on your success.



Loyalty Program Management Tools


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CROWDTWIST CONTROL CENTER

A full-service, program management engine that allows you and your team to effortlessly manage and control every aspect of your loyalty program

INCLUDES


CLOUD-BASED MANAGEMENT TOOLS


REWARD INVENTORY MANAGEMENT


INTEGRATED SWEEPSTAKES ENGINE


ROLE-BASED PERMISSIONS PROGRAM MANAGEMENT


INTEGRATED EMAIL CAMPAIGN TOOL


SOCIAL ACCOUNT CONNECT


MEMBER CARE CENTER


1ST PARTY SURVEY TOOLS


It all comes down to what you know and how you use your knowledge.

Our industry leading data and analytics tools turn BIG data into actionable data in order to power all your acquisition & retention efforts.



Comprehensive Data & Analytics Suite


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CROWDTWIST CONNECT

A complete suite of data & analytics tools designed to help marketers easily identify, segment & activate their various customer segments. Can be combined with either CrowdTwist Complete or Enhance.

INCLUDES


ONLINE & OFFLINE PURCHASE ANALYTICS


CUSTOMER SEGMENTATION TOOLS


INFLUENCER & IMPACT SCORING


LOOK ALIKE MODELING


MEMBER ACTIVITY REPORTING


SOCIAL CHANNEL ANALYTICS


DEMO & GEOGRAPHIC REPORTING


CUSTOM REPORTING & INSIGHTS