Multichannel Loyalty and First-Party Data Solutions



Key Benefits


DRIVE HIGH VALUE BEHAVIORS

Encourage and reward consumers for engaging and exploring your brand across all online, offline, social, mobile, and transactional channels

CONNECT CROSS CHANNEL DATA

Gain a deeper understanding of the path-to-purchase with an aggregated view of how each customer interacts with your brand across channels

ACQUIRE RICH 1ST PARTY DATA

Power CRM efforts with the most comprehensive view into each of your customers including implicit, explicit, and first party data

POWER YOUR ACQUISITION EFFORTS

Use our advanced data and analytics tools to identify your existing customers’ unique characteristics and target new customers through look-alike modeling

IMPROVE CUSTOMER RETENTION

Increase the depth and frequency of your customer engagement, purchase size, purchase frequency and more

IMPROVE YOUR MARKETING ROI

Easily measure and identify what combination of channels and content are most effective at driving new customer acquisition and retention


We address the specific needs of marketers across industries.

We provide the tools, technology and expertise to connect brands and consumers in deeper, more meaningful, and more profitable ways.



Our Loyalty Solutions


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CROWDTWIST ENTERPRISE

Our fully customizable, white label loyalty platform and analytics suite is ideal for marketers that want to launch, manage, optimize, and maintain a multichannel loyalty program.

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CROWDTWIST SOCIAL

Our easily integrated loyalty technology solution allows brands to extend their existing spend-based loyalty program by aggregating data from social and email engagement.

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CROWDTWIST DIGITAL

Augment spend-based digital loyalty programs by combining Web, mobile, and email engagement capabilities to obtain a holistic view of the consumer.

FEATURES AND FUNCTIONALITY


CLOUD BASED SaaS PLATFORM


FULLY CUSTOMIZABLE


COMPLETE SUITE OF APIs


WIDGET & PLUG-IN LIBRARY


SOCIAL LOGIN REGISTRATION


CROSS-CHANNEL POINTS ENGINE


SSAE 16 CERTIFIED


REAL-TIME ANTI-GAMING ENGINE


REAL-TIME, CROSS-CHANNEL INSIGHTS


UNLOCK ACTIVITIES AND REWARDS


RESPONSIVELY DESIGNED


ANALYTICS & REPORTING



We’re completely invested in our clients.

From program design to technical integration, calculating a unique points economy and more, everything we do is focused on your success.



Loyalty Program Management Tools


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CROWDTWIST CONTROL CENTER

Our full service, program management engine allows you and your team to effortlessly manage and control every aspect of your loyalty program

IT INCLUDES


CLOUD-BASED MANAGEMENT TOOLS


REWARD INVENTORY MANAGEMENT


INTEGRATED SWEEPSTAKES ENGINE


ROLE-BASED PERMISSIONS PROGRAM MANAGEMENT


INTEGRATED EMAIL CAMPAIGN TOOL


SOCIAL ACCOUNT CONNECT


MEMBER CARE CENTER


FIRST PARTY SURVEY TOOLS


It all comes down to what you know and how you use your knowledge.

Our industry leading data and analytics tools turn big data into actionable data in order to power all your acquisition and retention efforts.



Comprehensive Data and Analytics Suite


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CROWDTWIST CONNECT

A complete suite of data and analytics tools designed to help marketers easily identify, segment, and activate their various customer segments. Can be combined with either CrowdTwist Complete or Enhance.

IT INCLUDES


ONLINE & OFFLINE PURCHASE ANALYTICS


CUSTOMER SEGMENTATION TOOLS


INFLUENCER & IMPACT SCORING


LOOK ALIKE MODELING


MEMBER ACTIVITY REPORTING


SOCIAL CHANNEL ANALYTICS


DEMO AND GEOGRAPHIC REPORTING


CUSTOM REPORTING & INSIGHTS