Get More Loyalty & Better Retention
Our clients all experience significant increases in the frequency, duration and longevity of member interactions. We help determine the value of each relationship as well as the various behavior patterns that indicate the potential for customer churn. Stem attrition and develop outbound communications that incite action rather than driving customers away.
- Members Visit Brand Sites 2-3X More
- Members Visit 30X More Pages per Month
- Members are 30-60X More Likely to Return to your Site
Boost Commerce, Online and Off
Members across our clients’ programs spend more each time they purchase and purchase more frequently than nonmembers. We track purchase activity across every channel, including digital, mobile, social and in-store so you can measure channel and customer conversion like you’ve never been able to before.
- A 35% + Increase in Average User Basket Size
- A 35% + Increase in Repeat Purchases from Members
More Impact from More Users
We have a profound impact on our clients’ business. We calculate the aggregate value of everyone who engages, socially influences and spends with your brand, and assess the impact they have on your brand and your business. This allows you to identify and begin building relationships with the people who are truly your most valuable customers.
- 50% Of All Brand Purchases come from Program Members
Everyone talks about ROI but not many people can quantify it. Our platform provides real-time ROI data so you can see how well your Relationship & Loyalty platform is performing and how much incremental revenue it’s generating.
YOU COULD HAVE:
- More than 8X Return on Your Investment in the First 12 Months
See True Customer Value
The lifetime value of a customer remains one of the strongest indicators of long-term business success. Our platform helps deliver significant increases in the annual value of your program’s members thanks to its ability to drive cross-channel commerce, increase average order sizes and impact purchase frequency.
- Members are Worth 2X the Annual Value of Non-Members