Zumiez: Revolutionizing Retail Relationships

As the path-to-purchase continues to become increasingly complicated, retailers are seeking solutions that not only help them drive sales, but also provide insights that can be used to drive acquisition and power their ongoing retention efforts. At the same time, many retailers want to enhance their customer’s experience. Zumiez found a way to do both.



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A CASE STUDY IN RETAIL LOYALTY

Find out how Zumiez, the fastest growing action sports retailer, developed a groundbreaking loyalty program that offers members more than traditional ‘points-for-purchases’. Inside you’ll see how their approach to connecting with their customers has driven:

  • greater enthusiasm for their brand
  • competitive differentiation
  • deeper brand affinity
  • measurable increases in revenues
  • extended their reach across social networks
  • encouraged deeper & more frequent brand engagement
  • and much more…