"CrowdTwist’s loyalty offering centers on impacting 'influenceable customer moments' whether they are related to a transaction or not. It offers over 100 rewardable activities out-of-the-box including social, referral, and advocacy-related interactions."
— The Forrester Wave™: Customer Loyalty Solutions, Q3 2017
CrowdTwist entered the market in 2010 recognizing that strong brand relationships and loyalty must be built beyond the points of a transaction. Today, innovation remains core to our DNA as we have expanded our offerings to serve brands across the entire loyalty industry.
Incentivize and collect actionable data from your customer at every touchpoint. CrowdTwist programs reward and track behavior for more than 100 different kinds of engagement and spend behaviors out-of-the-box, including:
Build deeper, long-term relationships with customers by offering them more than just a discount. Our team will help you build and deliver a financially beneficial program that members will find valuable and rewarding. Apply our platform’s predictive capabilities to identify the right audience and rewards to maximize redemption and engagement. Priceless rewards are just one way we surprise and delight customers. These experiences drive brand ambassadorship, social amplification and lifetime customer value, maximizing ROI for your brand.
CrowdTwist's Platform Features
Flexible, Enterprise-Grade Technology
Get your program in market faster and on
budget with our flexible SaaS platform.
Incorporate our best in class platform
into your tech stack.
Our out-of-the-box activities include
integrations with leading social platforms.
Our mobile first technology provides customers with an outstanding mobile web experience across all devices.
ADDITIONAL CAPABILITIES INCLUDE:
- Bonus points
- Receipt scanning and loyalty card purchase recognition
- Campaign management
- Surprise & delight
- Load to Card
- Liability management
- Personalized content including local language preferences
"Pre-launch CrowdTwist really helped developing the program engagement economy as well as establishing those KPIs that we wanted to hit and where our benchmarks should be."
-Jackie Kazaleh, Carhartt